Wilfred Yap helps a father to seek answers

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SUPP Public Complaints Bureau (SUPP PCB) Chief, Wilfred Yap was recently approached by a father who informed him that his baby daughter’s arm was recently amputated during the time her baby daughter was receiving treatment at a hospital. The father had requested for advice and assistance as he was disappointed and not satisfied with the explanation given by the hospital staff concerned.

Yap said he empathized with the father on his concerns and predicament and have on his behalf contacted the hospital concerned. As instructed  by the hospital, Yap have formally written to the hospital to request  for the detailed medical report of the father’s baby daughter in respect of the diagnosis of her medical condition and the treatment given.

He assured that he will continue to follow up with the hospital authorities and monitor the situation closely until the predicament facing the father  is settled.

SUPP Public Complaints Bureau would like to notify the public that there are many individuals who might be facing similar problems but does not know how to deal with it. SUPP Public Complaints Bureau is always ready to give advice and lend a helping hand provided it is a genuine case. Anyone requiring assistance can always call SUPP Public Complaint’s mobile number at 016-7797688 or 082-246999 or go direct to SUPP Head Office to request for assistance.