Wilfred Yap helps victim of Macau scam

suppadmin | July 26, 2021

SUPP Public Complaints Bureau (PCB) Chief, Wilfred Yap is helping an individual who alleged that he lost RM38,428.62 worth of unauthorised/ fraudulent online banking transactions made from two of his accounts.

SUPP PCB Chief Wilfred Yap that he had already lodged two (2) police reports on the unauthorised/fraudulent online transactions of RM38,428.62 for the police to investigate but to date, he has yet to receive any positive response and reply from the police on the outcome of their investigations.

Yap said the individual concerned also informed that he had also lodged a formal complaint with the branch of the two local banks but the two local banks had yet to give him a satisfactory response on the outcome of their investigation so he decided to look for Yap’s assistance.

The individual wanted assistance from SUPP PCB to request information from the police on the outcome of their investigation and the subsequent action that the police will take. The individual also wanted assistance from SUPP PCB to help him monitor the handling of the case by the police.

SUPP PCB have now brought the matter up for the attention of the Police Commissioner of Sarawak and have requested for a thorough investigation on the complaints of the individual and also requested for a reply on the outcome of their investigation.

Yap said the Internet has become one of the most popular tools used to commit fraud and criminals are becoming more and more sophisticated with their hacking techniques. As a result, he informed the public that it is extremely important for the public to use only trusted secured wireless networks when completing their financial transactions and understand all personal information shared online can be used by fraudsters to commit online fraud. To prevent problems, the public is advised to take precaution as follows:-

Keep your computers and mobile devices up to date. Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.
Set strong passwords. A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters.
Watch out for phishing scams. Phishing scams use fraudulent emails and websites to trick users into disclosing private account or login information to the company, bank, or organization impersonated in the email. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.
Keep personal information personal. Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.
Secure your internet connection. Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it.
Shop safely. Before shopping online, make sure the website uses secure technology. When you are at the checkout screen, verify that the web address begins with https. Also, check to see if a tiny locked padlock symbol appears on the page.
Read the site’s privacy policies. Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see or understand a site’s privacy policy, consider doing business elsewhere.